01
Start with the system you have
A fault does not automatically mean a new hot water system is needed. The condition of the unit, the fault and the parts required all help inform the next step. When you contact us, include the system’s make and model if available, what has changed and whether there is a visible leak.
- Hot water system servicing and fault assessment
- Repairs to existing hot water systems
- Replacement and new system installation
02
Choosing a replacement
Storage and continuous-flow systems suit different requirements. Available energy supply, the number of people using hot water and the installation space are useful starting points for a discussion. CPM’s existing hot water range covers gas, electric and solar systems. Ask about the options for your particular property rather than relying on a one-size-fits-all recommendation.
Useful questions
Before you get in touch.
What information should I have ready?
The property address, make and model, approximate age if known and a short description of the problem. A clear photo of the unit or label can help if it is safely accessible.
Can I arrange repairs before deciding on a replacement?
Ask CPM to assess the fault and discuss the available options. Whether repair is practical depends on the system and its condition.