01
Identify the device and the work needed
A useful enquiry includes the property address, device details and any existing service records. Let us know whether you need testing, help with a fault or a new installation.
- Backflow prevention device testing
- Device repairs and maintenance
- Installation enquiries
02
Plan the service
For commercial or managed properties, include access arrangements and any service notice you have received. The work should be discussed for the particular device and site rather than assumed from a general description.
Useful questions
Before you get in touch.
Do you work on RPZ and double-check valves?
Yes. Both are included in CPM’s published backflow services.
Can I include backflow work in a maintenance enquiry?
Yes. List the devices or issues alongside the other maintenance items so the scope can be discussed.